Muña Spa Cusco

Welcome to Muña Spa Cusco. By booking an appointment or using our services, you agree to the following terms and conditions. Please read them carefully.

1. Appointments and Reservations

• All bookings can be made online, by phone, or via WhatsApp.

• To secure your preferred date and time, we recommend booking in advance.

• Same-day reservations are subject to availability.

2. Cancellations and Rescheduling

• Appointments must be canceled or rescheduled at least 24 hours in advance.

• Cancellations made less than 24 hours before the appointment may be subject to a cancellation fee of up to 50% of the service cost.

• “No-shows” will be charged the full service fee.

3. Payments

• We accept cash, credit/debit cards, and online transfers.

• All prices are listed in USD and include applicable taxes.

4. Health and Safety

• Guests must inform the therapist of any medical conditions, allergies, or recent injuries before treatment.

• Muña Spa Cusco reserves the right to refuse service if a treatment may not be suitable for a client’s health.

• For hygiene and safety, outside food and beverages are not allowed inside the spa.

5. Use of Services

• Services are intended for personal wellness and relaxation only.

• Any inappropriate behavior will result in the immediate termination of the session without refund.

6. Gift Cards and Promotions

• Gift cards are valid only for the duration specified at the time of purchase.

• Promotions and discounts cannot be combined unless otherwise stated.

7. Liability

• Muña Spa Cusco is not responsible for lost or damaged personal items during your visit.

• Clients use our facilities and services at their own risk, in accordance with safety guidelines provided.

8. Changes to Terms

• Muña Spa Cusco may update these terms and conditions at any time. Updates will be posted on our website and apply immediately.